Communication skills and team-building for receptionists and ancillary staff

Author: Albardiaz, Richard

Source: Education for Primary Care, Volume 23, Number 1, February 2012 , pp. 44-46(3)

Publisher: Radcliffe Publishing Ltd.

Keywords: RECEPTIONIST TRAINING; TEAM-BUILDING; WORKSHOP

Document Type: Regular paper

Affiliations: 1: GP Principal and Revalidation Facilitator, East Sussex, UK

Publication date: 2012-02-01

• GP Non-Principals Supplement February 2002
  Appraisal for General Practitioners November 2003
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