Organisational culture – make of it what you will
Author: Franks, Antony
Source: Clinician in Management, Volume 10, Number 1, 1 March 2001 , pp. 14-22(9)
Publisher: Radcliffe Publishing Ltd.
Abstract:The need to change culture figures highly in proposals for reforming the NHS. This paper examines the nature of culture with particular reference to the impact of methods of study on the conclusions drawn about its true nature. Two main schools emerge – the structural-functionalist which treats culture as a thing capable of objective study and the relativist-interpretive which holds that culture is subject to individual interpretation, depending on position and standpoint. The implications of this for achieving change in a professional service organisation such as the NHS are considered. It is concluded that the two approaches, whilst apparently mutually exclusive, clearly co-exist and policy assumptions based on a structural-functionalist model may conflict with the interpretive perspectives of those working in the affected organisations.
Document Type: Research Article
Publication date: March 1, 2001