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Publisher: Royal College of General Practitioners

Volume 59, Number 565, August 2009
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Original Paper - Full-length version

Front desk talk: discourse analysis of receptionist-patient interaction
pp. e260-e266(1)
Authors: Hewitt, Heather; McCloughan, Lucy; McKinstry, Brian

Do the Quality and Outcomes Framework patient experience indicators reward practices that offer improved access?
pp. e267-e272(1)
Authors: Baker, Richard; Bankart, M John; Murtagh, Ged M

James Mackenzie Lecture

Practice, politics, and possibilities
pp. e273-e282(1)
Author: Marshall, Martin

August Focus

August Focus
pp. 562-562(1)
Author: Jewell, David

Editorials

Challenging times for postgraduate medical education
pp. 564-565(2)
Author: Lough, Murray

Being a good clinician is not enough: doctors as employers and practices as organisations
pp. 565-566(2)
Author: Checkland, Kath

No more neurophobia: welcome neurology in general practice
pp. 567-569(3)
Author: Ridsdale, Leone

Bell's palsy: new evidence provides a definitive drug therapy strategy
pp. 569-570(2)
Authors: Davenport, Richard J; McKinstry, Brian; Morrison, Jillian M; Smith, Blair H; Swan, Iain RC; Sullivan, Frank

Original Papers

Receptionists' experiences of occupational violence in general practice: a qualitative study
pp. 578-583(6)
Authors: Magin, Parker; Joyce, Terry; Adams, Jon; Goode, Susan; Cotter, Georgina

What affects anticoagulation control in patients taking warfarin?
pp. 590-594(5)
Authors: Smith, Lindsay; Ernst, Edzard; Ewings, Paul; Allen, Jeffrey; Smith, Caroline; Quinlan, Catherine

Case Reports

Improving nutritional management within high-risk groups
pp. 595-596(2)
Authors: van Wayenburg, Caroline AM; van Binsbergen, Jaap J; van den Berg, Manon GA; Merkx, Matthias AW; van Staveren, Wija A; Rasmussen-Conrad, Ellen; van Weel, Chris

Hib epiglottitis despite fully vaccinated status
pp. 597-598(2)
Authors: Chandler, Daniel; Connor, Martin; Breen, David

Discussion Paper

The changing relationship between neurology and general practice in the UK
pp. 599-604(6)
Author: Morrish, Paul

Letters

Frailty in old age
pp. 613-613(1)
Author: Danczak, Avril

Authors' response
pp. 613-613(1)
Authors: de Lepeleire, Jan; Illffe, Steve; Degryse, Jean Marie; Mann, Eva

Music in the waiting room
pp. 613-614(2)
Authors: Jones, Melvyn; Brittain, Dawn

Ethics of complementary medicine
pp. 614-614(1)
Author: Lewith, George

The Back Pages

Swine Flu: Public Health has become a Public Nuisance
pp. 615-615(1)
Author: Fitzpatrick, Mike

e-GP: electrifying your learning
pp. 616-616(1)
Author: Riley, Ben

Review of e-GP
pp. 617-617(1)
Author: McCleery, Faye

A final g'day to English general practice
pp. 618-620(3)
Author: Elliot-Smith, Adrian

Commentary
pp. 620-620(1)
Author: McCleery, Faye

Book review: Joseph's Box
pp. 620-621(2)
Author: Jeffries, Dougal

The Research Paper of The Year Award 2008
pp. 621-621(1)
Author: Rubin, Greg

History lessons: the Asian Flu pandemic
pp. 622-623(2)
Author: Jackson, Claire

The 63rd Edinburgh International Film Festival
pp. 624-625(2)
Author: Watson, David

The importance of everything else
pp. 626-626(1)
Author: Willis, James

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