Summary of Major Findings
Author: Primary Research Group1
Source: Corporate Library Benchmarks, 2000 , pp. 19-24(6)
Publisher: Primary Research Group
Abstract:
Corporate Library Benchmarks is a special report based on a survey of 65 corporate and other business libraries, mostly drawn from leading American and Canadian corporations. The mean 1999 sale of the companies in the sample was $7.1 billion. Although the sample focuses primarily on major corporations, the sample also includes data from libraries for leading MBA programs, major business trade association libraries and business regulatory agency libraries. This is Primary Research Group's third major report on corporate libraries. The report provides a complete analysis of how corporate library spending and management practices have changed over the years. Data is broken out specifically for financial institutions, major consulting firms, manufacturers and utilities, high tech firms, and media companies. The report gives critical benchmarking data for corporate libraries. More than 250 tables of data or graphs, many broken out by type of industry and company size, give benchmarking and trend data.
Chapter discusses major findings, with a special focus on the use of commercial online services, the impact of web use on information expenditures, historical developments in the 1990's among corporate libraries, and the use of document delivery services, etc.

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