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Does Religion Influence Patient Satisfaction?

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Objectives: To determine if patient satisfaction varies by level of individual religiosity. Methods: Data from the Health and Retirement Study (HRS), a nationally representative sample of older adults in the United States, were used to assess the relationship between religious salience (importance) and patients' satisfaction with their health care encounters. Results: Higher levels of religious salience are significantly related to being very satisfied with one's health care, even after demographic, social, and health variables are taken into account. Conclusions: Researchers, practitioners, and administrators should be aware that religion may significantly influence how patients rate their health care experiences.

Keywords: aging; health care; patient satisfaction; religion

Document Type: Research Article

DOI: http://dx.doi.org/10.5993/AJHB.30.1.8

Affiliations: Sinai Urban Health Institute, Mt. Sinai Hospital, Chicago, IL.

Publication date: January 1, 2006

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  • The American Journal of Health Behavior seeks to improve the quality of life through multidisciplinary health efforts in fostering a better understanding of the multidimensional nature of both individuals and social systems as they relate to health behaviors.

    The Journal aims to provide a comprehensive understanding of the impact of personal attributes, personality characteristics, behavior patterns, social structure, and processes on health maintenance, health restoration, and health improvement; to disseminate knowledge of holistic, multidisciplinary approaches to designing and implementing effective health programs; and to showcase health behavior analysis skills that have been proven to affect health improvement and recovery.
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