Skip to main content

Warning to microfinance institutions in Africa: innovate or die

The full text article is not available for purchase.

The publisher only permits individual articles to be downloaded by subscribers.

For a long time, micro finance institutions in Africa have been content with being mainly microcredit specialists without much regard to the real needs of their customers. But in recent years the customer pro file has drastically changed; customers are now more exposed and savvy and they question everything from price to design. The commercial banks and the mobile network operators have joined the fray. So unless micro finance institutions change, they will slowly but surely die a natural death.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Keywords: AFRICAN MICROFINANCE; COMMERCIAL BANKS; MOBILE PHONE BANKING

Document Type: Research Article

Publication date: 2009-12-01

More about this publication?
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more