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Publisher: Palgrave Macmillan

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Volume 10, Number 3, May 2011

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It's all about presenting change
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Disjunctive mapping: Changing the way we understand and predict customer behavior (part two)
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Customer attitudes towards restaurant reservations policies
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The effect of brand class on perceived fairness of revenue management
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Creating systems with integrated advanced analytics
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Revenue management: A practical perspective
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Revenue management in the car rental industry: A stochastic programming approach
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