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Publisher: Palgrave Macmillan

Volume 3, Number 1, 1 April 2004

Editorial
pp. 5-6(2)
Author: Yeoman, Ian

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Editorial
pp. 7-9(3)
Author: Rose, Paul

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bmi's response to the changing European airline marketplace
pp. 10-17(8)
Authors: Donnelly, Suzanne; James, Alan; Binnion, Chris

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Draining the fare swamp
pp. 18-25(8)
Author: Loew, Josef

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Growing effective revenue managers
pp. 49-61(13)
Author: Skugge, Göran

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Implementation of cargo revenue management at KLM
pp. 80-90(11)
Authors: Slager, Bart; Kapteijns, Luuk

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Revenue management trends and opportunities
pp. 91-99(9)
Author: Lieberman, Warren H

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Conference Review
pp. 106-107(2)
Author: Terry, Helen

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