Publisher: Palgrave Macmillan

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Volume 2, Number 4, 1 January 2004

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Editorial: Prospects for 2004
pp. 293-293(1)
Author: Yeoman, Ian

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Online advertising: Pay-per-view versus pay-per-click
pp. 295-302(8)
Author: Mangàni, Andrea

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Hotel revenue management and its impact on customers' perceptions of fairness
pp. 303-314(12)
Authors: Choi, Sunmee; Mattila, Anna S

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Performance Monitor: The opportunity costs of revenue management
pp. 353-367(15)
Authors: Anderson, Chris K; Blair, Montgomery

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Building a business case for revenue management
pp. 368-377(10)
Authors: DeLain, Lynn; O'Meara, Edward

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Why is revenue management not working?
pp. 378-387(10)
Author: Kuhlmann, Ron

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Conference Reviews
pp. 388-389(2)
Author: Perakis, Georgia

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