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Publisher: Palgrave Macmillan

Volume 2, Number 3, 1 October 2003

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Effect of consumer characteristics on optimal reference price
pp. 201-215(15)
Authors: Lowengart, Oded; Mizrahi, Shlomo; Yosef, Rami

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Revenue management: Resolving potential customer conflicts
pp. 216-226(11)
Authors: Wirtz, Jochen; Kimes, Sheryl E; Theng, Jeannette Ho Pheng; Patterson, Paul

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Applying Six Sigma to revenue and pricing management
pp. 245-254(10)
Author: Frank, Sid

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The proliferation of surcharging
pp. 255-260(6)
Author: Manning, Jon

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Measuring the impact of revenue management
pp. 261-270(10)
Authors: Rannou, Bernard; Melli, Delfo

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The future of pricing in services
pp. 271-279(9)
Author: Shoemaker, Stowe

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Airline Survival Kit: Breaking out of the Zero Profit Game
pp. 280-281(2)
Author: Ingold, Anthony

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Conference Review
pp. 282-282(1)
Author: Rosen, Tim

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