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Publisher: Palgrave Macmillan

Volume 8, Number 3, 1 August 2009

European hotel industry performance in 2008
pp. 153-158(6)
Authors: Balekjian, Cristina; Geieregger, Elke; Chawla, Saurabh; Phoca, Adamantia; Smith, Tim

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Making sense of the hotel guestroom
pp. 159-172(14)
Author: Ogle, Alfred

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Using Six Sigma DMAIC to design a high-quality summer lodge operation
pp. 173-191(19)
Authors: Kumar, Sameer; Phillips, Angelena; Rupp, Julia

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Defining facilities management service delivery in UK shopping centres
pp. 193-205(13)
Authors: Musa, Zairul N; Pitt, Michael

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Financial-related causes contributing to project delays
pp. 225-238(14)
Authors: Abdul-Rahman, Hamzah; Takim, Roshana; Min, Wong Sze

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