Remko Berkhout and Fieke Jansen analyze the historic changes that have happened to citizen action during 2011. They do so through three entry points. First, they reflect on the assumption that we live in unprecedented times and explore the transformative nature of 2011. Second, they
analyze the role played by social media and new technologies. Finally, they reflect on civic agency and ask how we can foster a better understanding and ‘reading’ of power and agency.