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Publisher: Palgrave Macmillan

Volume 53, Number 3, 1 March 2002

Performance management
pp. 245-246(2)
Authors: Shutler, M.; Storbeck, J.; Correspondence

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Performance management and operational research: a marriage made in heaven?
pp. 247-255(9)
Authors: Smith, P.C.; Goddard, M.; Correspondence

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‘Good enough’ performance measurement: a trade-off between activity and action
pp. 256-262(7)
Authors: Johnston, R.; Brignall, S.; Fitzgerald, L.; Correspondence

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Rethinking the management of flexibility—a study in the aerospace defence industry
pp. 272-282(11)
Authors: Hamblin, D.J.; Correspondence

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Beyond comparisons—the role for the operational researcher in benchmarking
pp. 283-291(9)
Authors: Francis, G.; Holloway, J.; Correspondence

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Using DEA and survival analysis for measuring performance of branches in New Zealand's Accident Compensation Corporation
pp. 303-313(11)
Authors: Meimand, M.; Cavana, R.Y.; Laking, R.; Correspondence

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Improving the discriminating power of DEA: focus on globally efficient units
pp. 314-323(10)
Authors: Despotis, D.K.; Correspondence

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Genetic algorithms for the bus driver scheduling problem: a case study
pp. 324-335(12)
Authors: Dias, T.G.; de Sousa, J.P.; Cunha, J.F.; Correspondence

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Optimal replacement policy for a multistate repairable system
pp. 336-341(6)
Authors: Zhang, Y.L.; Yam, R.C.M.; Zuo, M.J.; Correspondence

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Outlier detection in data envelopment analysis: an analysis of jackknifing
pp. 342-346(5)
Authors: Ondrich, J.; Ruggiero, J.; Correspondence

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Reply to Ormerod—the importance of being real
pp. 351-354(4)
Author: Mingers, J.C.

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Response to Ormerod: play it again, Sam
pp. 357-359(3)
Author: Mingers, J.C.

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A comment on Yolles (2001): Viable boundary critique
pp. 360-363(4)
Author: Ormerod, R.J.

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Reply to Ormerod
pp. 363-367(5)
Author: Yolles, M.I.

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