Conclusions and Recommendations

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Health care systems today face tremendous challenges: complex care needs and care processes, increased health care demands especially for chronic conditions and perhaps most importantly, an economic landscape where health care systems will have to achieve more for less. Quality has a fundamental bearing on all these challenges. Poor quality of care undermines every goal of modern health systems. It results in poor patient satisfaction, excess morbidity and premature mortality, and increased health costs.

Document Type: Review Article

Publication date: October 1, 2010

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