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Policy makers in OECD countries are faced with ever‐increasing demands to make health systems more responsive to the patients they serve, as well as improving the quality of care, and addressing disparities in health and in access to care. However, what patients and providers want often does not match what today's health care systems are able to deliver with existing structures at least at reasonable cost.

Document Type: Review Article

Publication date: May 1, 2010

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