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AMERICAS ‐ Mandatory (Information valid at 01‐07‐2005): Mexico

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1999: Law for the Protection and Defence of Financial Service Users; creates the National Commission for the Protection and Defence of Financial Service Users (ComisiĆ³n Nacional para la Defensa de los Usuarios de Servicios Financieros ‐ CONDUSEF) to respond to and resolve any inquiries or claims that are presented to it, to conduct the necessary conciliatory procedures and to offer guidance and legal advice to users in any dispute brought to court by them against financial institutions.

Document Type: Review Article

Publication date: September 1, 2008

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