Skip to main content

Open Access Missed Nursing Care: The Impact on Intention to Leave and Turnover Les soins non prodigués : l'incidence sur l'intention de quitter et le roulement du personnel

Download Article:
(PDF 187.048828125 kb)
The purpose of the study was to examine the relationship between missed nursing care, nurse turnover, and intention to leave. A cross-sectional study using the MISSCARE Survey was conducted. The sample comprised 110 patient-care units in 10 acute-care hospitals. Staffing data, turnover rates, and unit-level Case Mix Index were collected from the participating hospitals. Higher percentages of females on the unit were associated with lower turnover rates (β = -.235, = .010). Units with higher rates of missed care (β = .302, < .0001) and absenteeism (β = .247, = .034) had more staff with intention to leave. Units with nursing staff who worked overtime (β =-.283, = .001) and who were over 35 years of age (β = -.270, = .050) were less likely to have staff with intention to leave. By minimizing missed nursing care, organizations may be able to improve satisfaction and reduce intention to leave (and subsequent turnover).

Cette étude a pour objectif d'examiner les soins non prodigués sur le roulement du personnel infirmier et sur l'intention de quitter. Une étude transversale a été menée à l'aide du questionnaire MISSCARE auprès d'un échantillon de 110 unités de soins, dans 10 hôpitaux de soins actifs. Des données portant sur le personnel, les taux de roulement et les indices de la charge de cas à l'échelle des unités ont été recueillies dans les hôpitaux participant. L'étude a révélé un lien entre les unités comptant des taux d'effectifs féminins supérieurs et la présence de taux de roulement inférieurs (β = -0,235, p = 0,010). Le personnel ayant l'intention de quitter était plus nombreux dans les unités affichant des taux supérieurs de soins non prodigués (β = 0,302, p < 0,0001) et d'absentéisme (β = 0,247, p = 0,034). Le personnel ayant l'intention de quitter était moins nombreux dans les unités où le personnel infirmier travaillait des heures supplémentaires (β =-0,283, p = 0,001) et était âgé de plus de 35 ans (β = -0,270, p = 0,050). En réduisant les incidences de soins non prodigués, les institutions peuvent potentiellement améliorer le taux de satisfaction et réduire l'intention de quitter (et le roulement de personnel qui s'ensuit).

27 References.

No Supplementary Data.
No Data/Media
No Metrics


Document Type: Research Article

Publication date: 2010-12-01

More about this publication?
  • To the CJNR Readership:

    We are excited to report that as of January 2016, the CJNR (Canadian Journal of Nursing Research) is being published under the SAGE Publications, Inc. banner.

    All inquiries relating to future issues of CJNR should be directed to:

    Daniel Ruth
    Senior Acquisitions Editor
    SAGE Publications In
    T (805) 410-7251

    Currently published issues of the CJNR (1969-2015) are being moved to the McGill online archives where they will be hosted in perpetuity. This migration should be completed by Spring 2016. During this transition, all issues of CJNR remain accessible to our readers as before:

    1) Past issues of CJNR from 2003 to December 2015 through ingentaconnect.

    2) Issues from 2002 to 1969 can be accessed through the CJNR digital archive.

    We understand that this is a significant change. Please be confident that all parties are working diligently to make this a seamless transition that will further advance the scope and impact of CJNR.

    Thank you.
  • Editorial Board
  • Information for Authors
  • Subscribe to this Title
  • Archives
  • Overview / Permissions
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more