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Open Access Diverse Implications of a National Health Crisis: A Qualitative Exploration of Community Nurses' SARS Experiences Les conséquences d'une crise sanitaire nationale : une exploration qualitative de l'expérience des infirmières communautaires face au SRAS

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The purpose of this study was to enhance our understanding of the influence of the SARS crisis on the work and personal lives of community nurses. A total of 941 community nurses employed in a range of health-care settings in the province of Ontario, Canada, provided qualitative information about their perceptions of the impact of SARS in their workplace and in their personal lives. Themes and subthemes from the data were organized into 2 categories: (operational, organizational, and personal narratives), and (opportunities for personal learning, professional and policy development, and insight into policy and administrative implications). The findings are discussed within a framework of the learning opportunity presented by the crisis at the local, national, and international levels. The roles of effective communication, emergency response coordination, and education are considered with respect to policy development and administrative responses to infectious disease protocol. The findings are particularly relevant at this time of heightened fear of global epidemics.

Nous avons mené cette étude dans le but d'approfondir notre compréhension de l'effet provoqué par la crise du SRAS sur le travail et la vie personnelle des infirmières communautaires. Afin de connaître leurs perceptions à ce sujet, nous avons sondé 941 infirmières communautaires employées dans différents services de santé de la province de l'Ontario au Canada. Les données qualitatives recueillies ont été organisées en thèmes et sous-thèmes selon deux catégories : L'expérience en tant que telle (récits sur les opérations, l'organisation de l'intervention et le vécu personnel) et Les leçons tirées de l'expérience (occasions d'apprentissage personnel, de formation professionnelle, d'élaboration des politiques et réflexion sur les enjeux politiques et administratifs). Les résultats sont analysés sous l'angle des enseignements suscités par la crise à l'échelle locale, nationale et internationale. Le rôle de facteurs comme l'efficacité de la communication, la coordination des interventions d'urgence et la formation sont examinés à la lumière des politiques et des réactions administratives face au protocole à observer en cas de maladie infectieuse. Une réflexion d'une grande pertinence en ces temps où la crainte de nouvelles pandémies refait surface.

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Document Type: Research Article

Publication date: 2006-06-01

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