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Interview with Sir Mike Rake, Chairman of BT

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Purpose ‐ British Telecom (BT) has achieved a classic turnaround that involved divestment and efficiency drives. This interview with Sir Mike Rake, Chairman of BT, sheds light on BT's past development and future growth. Design/methodology/approach ‐ The paper takes the form of an interview with Sir Mike Rake, Chairman of BT. Findings ‐ The interview outlines a number of important factors in running a resilient and effective global company such as culture and common values, leadership at board and executive levels, remuneration transparency, skills, technology, and corporate governance. Originality/value ‐ The paper provides insight into the strategic journey of BT.

Keywords: Culture; Leadership; Strategic management; Telecommunications; Turnarounds

Document Type: Research Article


Publication date: 2009-08-07

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