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Publisher: Emerald Group Publishing Limited

Volume 68, Number 5, 2012

Communication overload: a phenomenological inquiry into academic reference librarianship
pp. 597-617(21)
Authors: Burns, C. Sean; Bossaller, Jenny

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Internet use increases the odds of using the public library
pp. 618-638(21)
Author: Vakkari, Pertti

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Open source optical character recognition for historical research
pp. 659-683(25)
Authors: Blanke, Tobias; Bryant, Michael; Hedges, Mark

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Coming across information serendipitously ‐ Part 1: A process model
pp. 684-705(22)
Authors: Makri, Stephann; Blandford, Ann

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Coming across information serendipitously ‐ Part 2: A classification framework
pp. 706-724(19)
Authors: Makri, Stephann; Blandford, Ann

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