The exploration of relationships between information fulfilment and organisational design

Purpose ‐ The purpose of this paper is to explore the relationship between information fulfilment and organisational design. Design/methodology/approach ‐ The exploration is undertaken in four ways. First, the early part of the paper places information fulfilment within the literature. Second, there is an attempt to further determine the meaning of information fulfilment. Third, the factors that impact on information fulfilment are identified within the context of organisational design. Fourth, empirical findings are reported in the form of a European project which investigated the "relationship" between organisational design and information fulfilment. Findings ‐ Information fulfilment is shown to be about the process of taking an intuitive "feel" and delineating a number of aspects which are concerned with what might be called emotion. Fulfilment is also connected with organisational roles and wider environmental issues. Originality/value ‐ The contribution of this paper to the discipline of information management is that information fulfilment is found to exist and to be an important issue influenced by the design of an organisation.