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Publisher: Emerald Group Publishing Limited

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Volume 3, Number 4, 2009

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A strategy for managing customer relations on the internet: evidence from the football sector
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Authors: Kriemadis, Thanos; Kotsovos, Andreas; Kartakoullis, Nikos

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B2b inter-organisational digitalisation strategies: Towards an interaction-based approach
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Consumers' willingness to knowingly purchase counterfeit products
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Online shopping and moderating role of offline brand trust
pp. 282-300(19)
Authors: Kim, Soyoung; Jones, Christie

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Marketing implications of privacy concerns in the US and Canada
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Authors: Pope, Jennifer A.; Lowen, Aaron M.

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Consumer empowerment model: from unspeakable to undeniable
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An efficiency comparison of direct and indirect channels in Taiwan insurance marketing
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