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Publisher: Emerald Group Publishing Limited

Volume 52, Number 6, 2003

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Enhancing quality in education: application of quality function deployment ‐ an industry perspective
pp. 297-309(13)
Authors: Sahney, Sangeeta; Banwet, Devinder Kumar; Karunes, Sabita

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A new mandate for operations managers
pp. 310-316(7)
Author: Aghazadeh, Seyed-Mahmoud

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