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Publisher: Emerald Group Publishing Limited

Volume 49, Number 6, 2000

The cyberknights vs trade unions: determining workplace futures
pp. 223-228(6)
Author: Cardinali, Richard

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Analysis of the implementation of ISO 9000 quality assurance systems
pp. 229-241(13)
Authors: Fuentes, Clara Martínez; Benavent, Francisco Balbastre; Moreno, M. Angeles Escribá; Cruz, Tomás González; Val, Manuela Pardo del

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Key ingredients for the effective implementation of statistical process control
pp. 242-247(6)
Authors: Antony, Jiju; Balbontin, Alejandro; Taner, Tolga

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