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Publisher: Emerald Group Publishing Limited

Volume 49, Number 4, 2000

Cross-cultural influences on quality management systems: two case studies
pp. 134-145(12)
Authors: Pheng, Low Sui; Alfelor, Winifredo M.

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Total quality management programs: a framework proposal
pp. 145-151(7)
Authors: Martins, Roberto Antonio; Toledo, Jose Carlos de

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Supply chain innovation
pp. 152-155(4)
Author: Franks, Jonathan

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