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The effect of consumer perceptions of store attributes on apparel store preference

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Abstract:

Consumer perceptions of retail store attributes for a set of particular stores were examined to determine their effect on store preference. Respondents rated 13 stores. Four variables were found to affect store preference using forward stepwise logistic regression: type of clothing desired in stock, outside store appearance, shopping hours, and advertising. Significance of the effect of store attributes on store preference varied by store type. In addition, associations between customer perception of store attributes, education and age were observed. Implications for researchers and practitioners are discussed.

Keywords: Clothing; Retailing; Stores and Supermarkets

Document Type: Research Article

DOI: https://doi.org/10.1108/13612020310496967

Publication date: 2003-10-01

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