Use of cybercafés: study of Gaborone City, Botswana

Authors: Sairosse T.M.; Mutula S.M.

Source: Program: electronic library & information systems, Volume 38, Number 1, 2004 , pp. 60-66(7)

Publisher: Emerald Group Publishing Limited

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Abstract:

This paper reports on a study to determine the use of cybercafés in Gaborone, Botswana. The study involved questionnaires, interviews and observations of the management and users of the 13 cybercafés in Gaborone. The results showed that the majority of cybercafé users were students, workers and business people. Cybercafés were used largely for communication, entertainment, meeting other people, and for education. The study made recommendations to enhance Internet uptake through cybercafés in Botswana. Privacy and diversity of other services were reasons cited by users for their preference for using cybercafés rather than libraries to access the Web.

Keywords: Internet; User Studies; Botswana

Document Type: Research article

DOI: http://dx.doi.org/10.1108/00330330410519206

Publication date: 2004-02-20