Using an adaptive scenarios approach to establish strategies for tomorrow's workplace
Purpose ‐ This paper aims to demonstrate that it is important to have a methodological process that is reflexive and flexible to achieve fluid interactions that add rigour and energy to the overall process of a built environment project.
Design/methodology/approach ‐ This paper outlines the Prospective through Scenarios futures process used in a study called the "Workplace of the Future". It also discusses how and why the methodology evolves over the course of the project with participant
feedback as the main source of information for the analysis. Findings ‐ Change is the one factor in the Prospective through Scenarios methodological development that ensures the participants to think deeply and laterally in a futures process,
from which a value-driven process is achieved. Originality/value ‐ Novel futures techniques have been applied to a discipline that is usually reactive and quantitative ‐ workplace provision and facilities management.