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trends and drivers in the information economy: strategic options for the insurance and banking industry

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Hi-tech communications transform the market-place, demographics alter consumer demands, global and regional developments recast world dynamics. The USA is enjoying a 'Goldilocks economy' - neither too hot, nor too cold - and global trade has tripled over the past twenty years. The factors driving this sustained growth are many, technological, demographic as well as social and behavioural. This article examines the trends driving the economy, especially the impact of information and communications technologies and globalization on business activity with special emphasis on the banking and finance sector.

Document Type: Research Article

Publication date: 2000-02-01

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