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Publisher: Emerald Group Publishing Limited

Volume 29, Number 6, 2011

Customer service for academic library users on the web
pp. 737-750(14)
Authors: Kaur, Kiran; Singh, Diljit

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E-book acquisition features: attitude of Iranian information professionals
pp. 777-791(15)
Authors: Ghaebi, Amir; Fahimifar, Sepideh

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Nearest access: rapid location for interlibrary loan resources using OpenURL
pp. 792-802(11)
Authors: Chen, Chuanfu; Wu, Zhiqiang; Wu, Dan; Ran, Congjing

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Applying Earl's KM model in IK management: with reference to Kenya and South Africa
pp. 817-827(11)
Authors: Njiraine, Dorothy; Roux, CJB Le

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Survey on the utilization of NSTL electronic resources in colleges and universities in Wuhan, China
pp. 828-840(13)
Authors: Zhang, Liyi; Ye, Pinghao; Liu, Qihua; Rao, Lijun

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A study of web-based services offered by Asian national libraries
pp. 841-850(10)
Authors: Zarei, Hajar; Abazari, Zahra

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