Reference Services Review

Library value (return on investment, ROI) and the challenge of placing a value on public services
pp. 226-231(6)
Authors: Kaufman, Paula; Watstein, Sarah Barbara

Quick guide to finding US Supreme Court cases
pp. 232-244(13)
Author: Bahr, William L.

Helping millennials find US Supreme Court cases online
pp. 245-251(7)
Author: Fischer, Cheryl Kelly

Emily Dickinson: a research guide
pp. 252-263(12)
Author: Bluemle, Stefanie R.

Information literacy: getting the most from your 60 minutes
pp. 264-271(8)
Authors: Furno, Christine; Flanagan, Daphne

Mobile learning for the twenty-first century librarian
pp. 272-288(17)
Author: Hahn, Jim

Reference service in Second Life: an overview
pp. 289-300(12)
Author: Luo, Lili

The role of the library in the first college year: the Canadian perspective
pp. 301-311(11)
Author: Trescases, Ursula

Perceptions and usage of library instructional podcasts by staff and students at New Zealand's Universal College of Learning (UCOL)
pp. 312-336(25)
Author: Jowitt, Angela