Reference Services Review

Reflections on our work
pp. 10-11(2)
Author: Rockman, Ilene F.

Evaluating public web site information: a process and an instrument
pp. 12-32(21)
Authors: Judd, Vaughan C.; Farrow, Lucy I.; Tims, Betty J.

Information uncommon: public computing in the life of reference
pp. 33-42(10)
Author: Hein, Karen K.

Using rubrics to assess information literacy
pp. 43-55(13)
Author: Knight, Lorrie A.

Net cred: evaluating the internet as a research source
pp. 56-70(15)
Authors: Doyle, Tony; Hammond, John L.

Towards information fluency: applying a different model to an information literacy credit course
pp. 71-85(15)
Author: Sharkey, Jennifer

Teaching faculty's perspectives on business information literacy
pp. 86-96(11)
Authors: Wu, Yuhfen Diana; Kendall, Susan Lee

Using best practices: librarians, graduate students and instruction
pp. 97-116(20)
Author: Stec, Eileen M.

Using humor in library instruction
pp. 117-128(12)
Author: Walker, Billie E.

Reference services in digital collections and projects
pp. 129-147(19)
Author: Choi, Youngok

The one-minute paper and the one-hour class: Outcomes assessment for one-shot library instruction
pp. 148-155(8)
Authors: Choinski, Elizabeth; Emanuel, Michelle

New forms of information literacy
pp. 156-163(8)
Author: Matoush, Toby Leigh

Communication in academic libraries: an East Asian perspective
pp. 164-176(13)
Author: Zhang, Li