Reference Services Review

Respecting the past
pp. 218-219(2)
Author: Ilene F Rockman

A university-wide, library-based chat service
pp. 220-233(14)
Authors: Donnelyn Curtis; Araby Greene

Information competence as a value-added product: applying the business model to academe
pp. 234-248(15)
Author: Frank Vuotto

Enabling the roving reference librarian: wireless access with tablet PCs
pp. 249-255(7)
Authors: Michael M Smith; Barbara A Pietraszewski

Building a required, virtual, voice-supported library skills course: an Israeli experience
pp. 256-263(8)
Authors: Haya Asner; Tsviya Polani

Collaboration for point-of-need library instruction
pp. 264-273(10)
Authors: Chuck Malenfant; Nora Egan Demers

Evaluation and assessment of a library instruction component of an introduction to business course: a continuous process
pp. 274-283(10)
Authors: Vaughan Judd; Betty Tims; Lucy Farrow; Jeffery Periatt

Assessing library instruction in the freshman seminar: a citation analysis study
pp. 284-292(9)
Authors: Lara Ursin; Elizabeth Blakesley Lindsay; Corey M Johnson

Getting down to business: library staff training
pp. 293-301(9)
Author: James Cory Tucker

Researching specific non-profit organizations: a selective bibliography
pp. 302-312(11)
Author: Todd M Hines

Government information education and training: a selected annotated bibliography
pp. 313-319(7)
Authors: Jennifer L Cox; Susie A Skarl

Canadian guide to gaming industry resources
pp. 320-328(9)
Authors: Rhys Stevens; Maureen Beristain