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Publisher: Emerald Group Publishing Limited

Volume 31, Number 1, 2003
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Thinking deeply about the future
pp. 7-8(2)
Author: Rockman, Ilene F.

The future of reference: an introduction
pp. 9-11(3)
Author: Tobin, Carol M.

What is reference for?
pp. 22-25(4)
Author: Janes, Joseph

The future of reference: get real!
pp. 39-42(4)
Author: LaGuardia, Cheryl

Using virtual reference transcripts for staff training
pp. 46-56(11)
Author: Ward, David

Chat: from the desk of a subject librarian
pp. 57-67(11)
Author: Porter, Susan

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