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Publisher: Emerald Group Publishing Limited

Volume 30, Number 3, 2002
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The importance of assessment
pp. 181-182(2)
Author: Rockman I.F.

Instant messaging reference: users' evaluation of library chat
pp. 183-197(15)
Authors: Ruppel M.; Fagan J.C.

The development and evolution of a university-based online library instruction course
pp. 198-211(14)
Author: Hoffman P.S.

Revolution or evolution: reference planning in ARL libraries
pp. 212-228(17)
Author: Jackson R.

Blurring services and resources: Boston College's implementation of MetaLib and SFX
pp. 229-241(13)
Authors: Gerrity B.; Lyman T.; Tallent E.

Delving deeper into evaluation: exploring cognitive authority on the Internet
pp. 242-254(13)
Authors: Fritch J.W.; Cromwell R.L.

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