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Knowledge management: a personal knowledge network perspective

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Abstract:

PurposeThis article aims to introduce the personal knowledge network (PKN) model as an alternative model to knowledge management (KM) and to discuss whether personal knowledge management (PKM) is better adapted to the demands of the new knowledge environments. The PKN model views knowledge as a personal network and represents a knowledge ecological approach to KM. Design/methodology/approachKM and PKM have attracted attention over the past two decades and are considered as important means to increase organizational and individual performance. In this article, the author reviews previous models of KM and PKM and explores their failure to address the problem of knowledge worker performance and to cope with the constant change and critical challenges of the new knowledge era. The author further highlights the crucial need for new KM models that have the potential to overcome the shortcomings of previous models. In light of these shortcomings, the article introduces and discusses the PKN model as an alternative model to KM and PKM that is better adapted to the demands of the new knowledge environments. FindingsUnlike traditional KM/PKM models which view knowledge as a thing or process, the PKN model views knowledge as a personal network and represents a knowledge ecological approach to KM. Originality/valueThe article focuses on personal knowledge and the links to networks and knowledge ecologies in an innovative way for consideration within KM.

Keywords: Knowledge ecology; Knowledge management; Organizational learning; Personal knowledge management; Personal knowledge network; Personalization

Document Type: Research Article

DOI: http://dx.doi.org/10.1108/13673271211262835

Publication date: September 7, 2012

mcb/230/2012/00000016/00000005/art00010
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