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Publisher: Emerald Group Publishing Limited

Volume 9, Number 4, 2005

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Linkage between knowledge management and R&D management
pp. 34-44(11)
Authors: Park, Yongtae; Kim, Seonwoo

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Knowledge management and business intelligence: the importance of integration
pp. 45-55(11)
Authors: Herschel, Richard T; Jones, Nory E

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The application of knowledge management in call centres
pp. 56-69(14)
Authors: Koh, S.C.L.; Gunasekaran, A; Thomas, A; Arunachalam, S

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Dualities, distributed communities of practice and knowledge management
pp. 102-113(12)
Authors: Kimble, Chris; Hildreth, Paul

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Product and process knowledge in the performance-oriented knowledge management approach
pp. 114-132(19)
Authors: Chang, Suk-Gwon; Ahn, Jae-Hyeon

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The knowledge retrieval matrix: codification and personification as separate strategies
pp. 133-143(11)
Authors: Gammelgaard, Jens; Ritter, Thomas

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