Building the knowledge map: an industrial case study
Authors: Kim, Suyeon; Suh, Euiho; Hwang, Hyunseok
Source: Journal of Knowledge Management, Volume 7, Number 2, 2003 , pp. 34-45(12)
Publisher: Emerald Group Publishing Limited
Abstract:Recently, research interest in knowledge management has grown rapidly. Much research on knowledge management is conducted in academic and industrial communities. Utilizing knowledge accumulated in an organization can be a strategic weapon to acquire a competitive advantage. Capturing and representing knowledge is critical in knowledge management. This paper proposes a practical methodology to capture and represent organizational knowledge. The methodology uses a knowledge map as a tool to represent knowledge. We explore several techniques of knowledge representation and suggest a roadmap with concrete procedures to build the knowledge map. A case study in a manufacturing company is provided.
Document Type: Research Article
Publication date: May 7, 2003