Skip to main content

Communication and loyalty among knowledge workers: a resource of the firm theory view

Buy Article:

$54.08 plus tax (Refund Policy)

Abstract:

The traditional methods of managing human capital, creativity, innovation, and the learning culture within an organization have long over-shadowed the management of the professional intellect. As with the resource based view (RVB) of the firm, the intangible strategic intelligence creates most of the professional intellect of an organization, and operates on the following four levels (in increasing importance): cognitive knowledge or basic mastery of a professional discipline; advanced skills or the ability to translate theory into effective execution or practice; systems understanding or the deep knowledge of the cause and effect relationships underlying the professional discipline; and self-motivated creativity or the motivation and adaptability for success. The interaction of these factors, along with enhanced communications, allow nurturing organizations the ability to thrive in the face of today's rapid changes and renew their cognitive knowledge, especially where it increases the loyalty of knowledge workers.

Keywords: Employees; Human asset accounting; Loyalty

Document Type: Research Article

DOI: https://doi.org/10.1108/13673270210434359

Publication date: 2002-08-01

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more