Authors: Sheu, Chwen; Lee, Lilly; Niehoff, Brian

Source: Supply Chain Management: An International Journal, Volume 11, Number 4, 2006 , pp. 363-374(12)

Publisher: Emerald Group Publishing Limited

Abstract:

<B>Purpose</B> - To investigate the practices and value of a voluntary logistics security program, C-TPAT certification, and its impact on international supply chain collaboration. <B>Design/methodology/approach</B> - Both case study and secondary data research methods were used to collect data from five companies (one customs broker, three importers, and one transporter/freight forwarder) at different supply chain positions. A case study protocol was designed and used to guide the interviews and data collection. Data analysis was performed at three levels: within-case analysis, cross-case analysis, and expert analysis. <B>Findings</B> - In addition to reporting the current practices of the C-TPAT implementation, the results confirmed the significant impact of the C-TPAT program to the international trade community. As for the overall goal of improving border security, the results suggest that the C-TPAT is a means rather than an end and its current value to logistic security is not clear due to the inconsistent practices of supplier involvement. International supply chain security is still in its infancy and has many issues to resolve before it becomes a fully collaborative system. <B>Research limitations/implications</B> - Future research with more samples is necessary to validate the findings and research positions. <B>Practical implications</B> - A voluntary logistics security program such as C-TPAT could enhance the collaboration with international suppliers. Global logistics security systems can learn from the quality movement by focusing on "prevention" and adopting the "total supply chain" approach. <B>Originality/value</B> - This paper addresses the anxiety and confusion in the international trade community toward the C-TPAT certification and its impact on international supply chain security. The findings confirmed the linkage between quality program and supply chain security systems.

Keywords: Distribution management; Terrorism

Document Type: Research article

DOI: http://dx.doi.org/10.1108/13598540610671815

Publication date: 2006-07-01

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