Internet Research: Electronic Networking Applications and Policy

Web site structure mining using social network analysis
pp. 104-123(20)
Authors: Martínez-Torres, M.R.; Toral, Sergio L.; Palacios, Beatriz; Barrero, Federico

Comparing consumer complaint responses to online and offline environment
pp. 124-137(14)
Authors: Chang, Chiao-Chen; Chin, Yang-Chieh

Trust and reputation models comparison
pp. 138-153(16)
Authors: Mármol, Félix Gómez; Pérez, Gregorio Martínez

Remedies for information asymmetry in online transaction: An investigation into the impact of web page signals on auction outcome
pp. 154-170(17)
Authors: Shen, Chung-Chi; Chiou, Jyh-Shen; Kuo, Biing-Shen

A web analytics tool selection method: an analytical hierarchy process approach
pp. 171-186(16)
Authors: Nakatani, Kazuo; Chuang, Ta-Tao

The different effects of online consumer reviews on consumers' purchase intentions depending on trust in online shopping malls: An advertising perspective
pp. 187-206(20)
Authors: Lee, Jumin; Park, Do-Hyung; Han, Ingoo