@article {Eleanor:1 January 2004:0959-3845:87,
	author = "Eleanor Loiacono",
	author = "Scott McCoy",
	title = "Web site accessibility: an online sector analysis",
	journal = "Information Technology & People",
	volume = "17",
	year = "1 January 2004",
	abstract = "Under the Americans with Disabilities Act (ADA), companies must provide customers with disabilities access to their "physical" stores. With the advent of the pure Web store, some wonder if the ADA will extend into "cyberspace". So, are companies ready? This study assesses Web sites to determine their readiness. Results reveal that only 9 percent of the sites have accessible home pages.",
	pages = "87-101(15)",
	url = "http://www.ingentaconnect.com/content/mcb/161/2004/00000017/00000001/art00005"
	doi = "doi:10.1108/09593840410522198"
}