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Publisher: Emerald Group Publishing Limited

Volume 17, Number 5, 2011

IT support for business processes in SMEs
pp. 697-710(14)
Authors: Cragg, Paul; Mills, Annette

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Emerging evaluation processes in consortium-based outsourced system development
pp. 711-731(21)
Authors: Nurmi, Antti; Hallikainen, Petri; Rossi, Matti

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Business Process Blueprinting ‐ an enhanced view on process performance
pp. 732-747(16)
Authors: Gersch, Martin; Hewing, Michael; Schöler, Bernd

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Getting users involved in aligning their needs with business processes models and systems
pp. 748-786(39)
Authors: Sousa, Kenia; Mendonça, Hildeberto; Lievyns, Amandine; Vanderdonckt, Jean

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Automatic identification of structural process weaknesses in flow chart diagrams
pp. 787-807(21)
Authors: Winkelmann, Axel; Weiß, Burkhard

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A framework for identifying and understanding enterprise systems benefits
pp. 808-828(21)
Authors: Schubert, Petra; Williams, Susan P.

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Determining the improvement potentials of employee portals using a performance-based analysis
pp. 829-845(17)
Authors: Urbach, Nils; Smolnik, Stefan; Riempp, Gerold

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A framework for the impact of IT on organizational performance
pp. 846-870(25)
Authors: Jacks, Tim; Palvia, Prashant; Schilhavy, Richard; Wang, Lei

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