Publisher: Emerald Group Publishing Limited

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Volume 17, Number 3, 2011

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Collaborative business process management: status quo and quo vadis
pp. 384-402(19)
Authors: Niehaves, Bjoern; Plattfaut, Ralf

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Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies
pp. 437-460(24)
Authors: Psomas, Evangelos L.; Fotopoulos, Christos V.; Kafetzopoulos, Dimitrios P.

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Round-trip iterative business process modelling between BPA and BPMS tools
pp. 461-494(34)
Authors: Cheung, Melissa; Hidders, Jan

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IT infrastructure refresh planning for enterprises: a business process perspective
pp. 510-525(16)
Authors: Daim, Tugrul U.; Letts, Matthew; Krampits, Mark; Khamis, Rabah; Dash, Pranabesh; Monalisa, Mitali; Justice, Jay

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Recent advances in e-service in the public sector: state-of-the-art and future trends
pp. 526-545(20)
Authors: Hassan, H.S.; Shehab, E.; Peppard, J.

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Using virtual worlds for collaborative business process modeling
pp. 546-564(19)
Authors: Brown,, Ross; Recker, Jan; West, Stephen

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