Publisher: Emerald Group Publishing Limited

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Volume 15, Number 6, 2009

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A business process outsourcing framework based on business process management and knowledge management
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An integrated model for business process measurement
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Process view and cost management of a new surgery technique in hospital
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Role of process knowledge in business process improvement methodology: a case study
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House of risk: a model for proactive supply chain risk management
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Managing requirements in ICT companies
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Authors: Mottonen, Matti; Belt, Pekka; Harkonen, Janne; Lin, Binshan

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