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Publisher: Emerald Group Publishing Limited

Volume 15, Number 6, 2009

A business process outsourcing framework based on business process management and knowledge management
pp. 845-864(20)
Authors: Mahmoodzadeh, E.; Jalalinia, Sh.; Yazdi, F. Nekui

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An integrated model for business process measurement
pp. 865-875(11)
Author: Yen, Vincent C.

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Process view and cost management of a new surgery technique in hospital
pp. 895-919(25)
Authors: Cinquini, Lino; Vitali, Paola Miolo; Pitzalis, Arianna; Campanale, Cristina

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Role of process knowledge in business process improvement methodology: a case study
pp. 920-936(17)
Authors: Seethamraju, Ravi; Marjanovic, Olivera

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House of risk: a model for proactive supply chain risk management
pp. 953-967(15)
Authors: Pujawan, I. Nyoman; Geraldin, Laudine H.

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Managing requirements in ICT companies
pp. 968-989(22)
Authors: Mottonen, Matti; Belt, Pekka; Harkonen, Janne; Lin, Binshan

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