Exploring diverse process and team alternatives through virtual process simulation
Authors: Helquist, Joel H.; Cox, Jordan J.; Walker, Alyssa
Source: Business Process Management Journal, Volume 15, Number 5, 2009 , pp. 633-652(20)
Publisher: Emerald Group Publishing Limited
Abstract:Purpose ‐ The purpose of this paper is to present a virtual process simulation technique for modeling process alternatives. Design/methodology/approach ‐ The paper proposes modeling method and applies it to an illustrative example. Findings ‐ The method is effective in modeling the illustrative example and provides a method for studying team composition and dynamics a priori. Practical implications ‐ The paper presents an approach to model process alternatives in order to select the best deployment option. The modeling process incorporates measures and metrics relating to global geographic and team issues. Incorporation of these issues affords the process designer the ability to predict more accurately the most successful deployment option. Originality/value ‐ The research contributes to the study of process modeling by examining the potentially neglected or ignored issues relating to geographic and team diversity.
Document Type: Research Article
Publication date: September 11, 2009