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Publisher: Emerald Group Publishing Limited

Volume 13, Number 1, 2007

Offshore technology outsourcing: overview of management and legal issues
pp. 21-46(26)
Authors: Pai, Arjun K.; Basu, Subhajit

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Elements of a business process management system: theory and practice
pp. 91-107(17)
Authors: Shaw, Duncan R.; Holland, Christopher P.; Kawalek, Peter; Snowdon, Bob; Warboys, Brian

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An exploratory study of implementation of customer relationship management strategy
pp. 139-164(26)
Authors: Osarenkhoe, Aihie; Bennani, Az-Eddine

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