Potential pitfalls of process modeling: part A

Author: Rosemann, Michael

Source: Business Process Management Journal, Volume 12, Number 2, 2006 , pp. 249-254(6)

Publisher: Emerald Group Publishing Limited

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Abstract:

Purpose ? This paper summarizes typical pitfalls as they can be observed in larger process modeling projects. Design/methodology/approach ? The identified pitfalls have been derived from a series of focus groups and semi-structured interviews with business process analysts and managers of process management and modeling projects. Findings ? The paper provides a list of typical characteristics of unsuccessful process modeling. It covers six pitfalls related to strategy and governance (1-3) and the involved stakeholders (4-6). Further issues related to tools and related requirements (7-10), the practice of modeling (11-16), the way we design to-be models (17-19), and how we deal with success of modeling and maintenance issues (19-21) will be discussed in the second part of this paper. Research limitations/implications ? This paper is a personal viewpoint, and does not report on the outcomes of a structured qualitative research project. Practical implications ? The provided list of total 22 pitfalls increases the awareness for the main challenges related to process modeling and helps to identify common mistakes. Originality/value ? This paper is one of the very few contributions in the area of challenges related to process modeling.

Keywords: Modelling; Organizational processes; Process management

Document Type: Research article

DOI: http://dx.doi.org/10.1108/14637150610657567

Publication date: 2006-03-01