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Publisher: Emerald Group Publishing Limited

Volume 11, Number 4, 2005
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Developing customer process orientation: the case of Pharma Corp.
pp. 297-315(19)
Authors: Alt, Rainer; Puschmann, Thomas

A roadmap for the elicitation of business rules in information systems projects
pp. 316-348(33)
Authors: Kardasis, Panos; Loucopoulos, Peri

Supply chain discontent
pp. 349-369(21)
Authors: Simatupang, Togar M.; Sridharan, Ramaswami

Business process management: establishing and maintaining project alignment
pp. 370-387(18)
Authors: Box, Simon; Platts, Ken

Local government organisation on its journey to becoming a learning organisation
pp. 388-402(15)
Author: Sharma, Bishnu

Internet technology to achieve supply chain performance
pp. 403-417(15)
Authors: Jonsson, Seth; Gunnarsson, Claes

ERP and the changing role of IT in engineering consultancy firms
pp. 418-430(13)
Authors: Voordijk, Hans; Stegwee, Robert; Helmus, Rogier

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