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Publisher: Emerald Group Publishing Limited

Volume 11, Number 1, 2005

Enterprise information systems: technology first or process first?
pp. 5-21(17)
Authors: Arif, Mohammed; Kulonda, Dennis; Jones, Jim; Proctor, Michael

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Business process design: flexible modelling with multiple levels of detail
pp. 22-36(15)
Authors: Baldwin, Lynne P; Eldabi, Tillal; Paul, Ray J

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Developing and evaluating a methodology for business process improvement
pp. 37-46(10)
Authors: Adesola, Sola; Baines, Tim

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Building an enterprise process view using cognitive mapping
pp. 63-74(12)
Authors: McCormack, Kevin; Rauseo, Nancy

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Improving processes in a small health-care network: A value-mapping case study
pp. 87-99(13)
Authors: Snyder, Kimberlee D; Paulson, Patrick; McGrath, Patrick

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