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Publisher: Emerald Group Publishing Limited

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Volume 11, Number 1, 2005

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Enterprise information systems: technology first or process first?
pp. 5-21(17)
Authors: Mohammed Arif; Dennis Kulonda; Jim Jones; Michael Proctor

Business process design: flexible modelling with multiple levels of detail
pp. 22-36(15)
Authors: Lynne P Baldwin; Tillal Eldabi; Ray J Paul

Developing and evaluating a methodology for business process improvement
pp. 37-46(10)
Authors: Sola Adesola; Tim Baines

Building an enterprise process view using cognitive mapping
pp. 63-74(12)
Authors: Kevin McCormack; Nancy Rauseo

Improving processes in a small health-care network: A value-mapping case study
pp. 87-99(13)
Authors: Kimberlee D Snyder; Patrick Paulson; Patrick McGrath

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